Service outage update
Restoration
In Progress
Our main website remains unavailable following a major power outage at the Equinix AM4 data center. This wider incident has affected multiple providers and many servers, including our infrastructure.
We sincerely apologize for the prolonged disruption and its impact on your business. Our client portal has been restored from a backup and is available for account access and support tickets.
Client portalAvailable
Main websiteUnavailable
Affected hosting servicesOffline
Restoring the client portal does not mean that affected customer services have been restored. We do not yet have a confirmed restoration time. Please check the client portal for updates specific to your services.
StatusGator is a third-party source covering broader Equinix disruptions. It may not reflect the recovery status of individual servers.