READ THIS AGREEMENT CAREFULLY BEFORE USING ANY OFFSHORE-SERVERS SERVICE. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN CUSTOMER (referred to herein as "Customer") AND Offshore Servers.
Network Security
Customers may not use our Network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organizations security policy.
Server Resources
Any account that uses a high amount or unfair amount of server resources (such as, but not limited to CPU time, memory usage, and network resources) will be given an option of either upgrading their service level or reducing the resource used to an acceptable or fair level. Fair/unfair will be based on the plan price compared to the percentage of the server the account is consuming. Background Running Programs Background daemons in general are prohibited. we will consider requests on a per-application basis. If allowed, extra charges will be assessed based on resource requirements for system maintenance.
Technical Support
We provide 24/7 Technical Support.
Product/Service Delivery
Server delivery is almost instant, except in some servers where its possible to wait for HW upgrade. We reserve the right to hold off server delivery until full server is received. Billing period will be started after server is delivered.
Streaming & Direct Downloads
Streaming and providing direct Download Links is allowed only on our streaming servers/dedicated servers, streaming on shared hosting or VPS will result in service suspension with no refund !
Fair Use Bandwidth Policy
Fair use bandwidth policy on all shared services, If to much bandwidth is spent on shared services (VPS(s)) connection will be limited automatically.
Domain Registration
.COM, NET, ORG domain extensions are most widely used domains. But these extensions are controlled by US and EU companies. These domain extension can be suspended/banned by legal complaint if complain is submitted to the TLD directly. There are very small changes your domain to be suspended but it can may happen due to the nature of the business. We will do our best to keep your domain and business online.
Paypal
Note : unauthorized Paypal payment will lead to permanent suspension of user services and terminating the user from our website. We reserve the right to ask for additional info for verifying Paypal payments. Opening a PayPal dispute / chargeback will lead to your immidiate account closure and service termination.All service or finnacial issues shall be resolved through our ticket system.
Credit Balance
Customer can add credits to it's account, credit balance can be used for future invoices and services, unfortunately after given time period of 30 days credit balance cannot be refunded due money laundering regulation laws.
Duplicate Payments
Client is entitled to request refund for the duplicate payment in 30 days given period , please also note that duplicate payment is set from your side (double subscription ).
Credit Account Balance
Credits added to your account must be used within six months from the date of issuance. After this period, any unused credits will be automatically removed. This policy is required by law to prevent money laundering. By adding credits, you agree to this condition."
Bitcoin Payments
All bitcoin payments are final, refund cannot be issued since payments are processed through third party gateway.
Refund
Refund can be send only if the service is not delivered, if the service is not delivered in 10 days time frame refund will be sent (for Hosting,VPS and RDP accounts).
Note : refund cannot be send for the service that billing period is started.
You can cancel any product 7 days until its due date. If the billing period is started refund cannot be processed.
For Dedicated servers read the Product/Service Delivery paragraph
Bitcoin Payments
All bitcoin payments are final, refund cannot be issued since payments are processed through third party gateway.
Disclaimer
WE WONT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. WE MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. WE DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, FAILED BACKUPS, FAILED HARDWARE, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY US. WE RESERVES THE RIGHT TO AMEND OR UPDATE THESE POLICIES WITHOUT NOTICE.Failure to follow any terms and conditions may result in account deactivation or termination without notice.
Content/Activities Not Allowed
Banned programs (list is not complete)
- Child P0rn0graphy
- Anti-goverment websites
- Zoo
- Botnet/Malware Administration ( Immediate ban without refund )
- Hacking Tools (DOS, Scanners, etc.)
- NO SPAMMING emails from the servers
- Phishing Websites
Content/Activities Not Allowed ON our RDP Servers :
- Persistent CPU Usage
- Bitcoin Generators
- Hacking Tools (DOS, Scanners, etc.)
- Encoding Programs
- Seeds Torrents
- Anti Virus (more trouble then it's worth)
- Team Viewer (Causes problems with the ports)
- NO Hogging the Resources, It's a Shared server,
- NO SPAMMING or sending emails from the servers
Suspension Due to AUP Violation
If the account is suspended due to AUP violation, there may be a USD49.00 re-connection fees whereby Offshore Servers need to resetup an entire server for the Customer. Accounts may be deleted if they have spent ten (10) or more calendar days in a suspended state. Accounts past due may be subject to interest at the rate of 3% per month.By purchasing our services you automatically agree to this Terms Of Service.